Contact Us
Customer Support & Contact: Here to Serve You
If you need immediate assistance, have a question, or require a consultation, our dedicated customer support team is here to assist. Reach out to us directly via phone for urgent matters or come into our physical office for a more in-depth discussion. If you have general inquiries, you may find quick answers in our Frequently Asked Questions (FAQs) section. Alternatively, you’re welcome to fill out our contact form for non-urgent matters, and a support representative will be in touch shortly. Your satisfaction and convenience are our top priorities.
Get in Touch
Phone: 208-819-8112
Email: info@americanql.com
Address:
55 N Cedar Street, Ste. 101
Post Falls, ID 83854
Hours:
Mon - Fri: 8:00am - 4:00pm
AQL Headquarters
Connect with Our Support Team
Need specific assistance or have a question about our services? Our dedicated support team is here to help. Use the form below to detail your inquiry, and we’ll make sure to address it promptly and thoroughly. Whether it’s a question about a service, an ongoing project, or general information, we’re committed to providing you with the support you need.
Immediate Assistance for Emergencies
If you are facing an urgent tree or landscaping issue that requires immediate attention, please visit our Emergency Support page. Our dedicated team is equipped to handle critical situations promptly and safely, ensuring rapid response and resolution for your emergencies.
For emergencies, it’s crucial to get professional help quickly. Our Emergency Support team is ready to assist you
Frequently Asked Questions
What types of landscaping services do you offer?
Hardscapes, softscapes, water features, irrigation installation.
How do I request an estimate?
Call 208-819-8112 or email info@americanql.com.
What is the general timeframe for a landscaping project?
One to three (1-3) weeks depending on the size of the project.
Do you offer both residential and commercial landscaping services?
Yes, we do! AQL Landscaping is capable of handling any size residential job or big commercial projects.
What areas do you serve?
Coeur d’Alene, Hayden, Post Falls, Rathdrum, and surrounding areas in Idaho only.
How do you handle changes to an ongoing project?
A change order is put together and then emailed to the client for approval before anything is changed/added.
What forms of payment do you accept?
Cash, check, and credit/debit with a 3% fee.
Do you offer eco-friendly or sustainable landscaping options?
Yes, we do! Contact us today to learn more about our commitment to sustainable and environmentally friendly solutions. We do our best to be stewards of the earth with both AQL Landscaping and AQL Tree Service.
How do you handle inclement weather affecting a project?
If the weather prevents us from doing part of the job, we communicate as soon as we know with our customers and get it rescheduled.
Are your landscaping services covered by warranty?
Landscaping services are covered by warranty for that season only.